Homelabs are exciting — But sometimes building and maintaining them can be a challenge.

That doesn’t mean you shouldn’t have a Plex or Jellyfin server as nice as your friend’s.

Your skill level shouldn’t stop you from having your own personal Google Photos alternative if you want one.

And you deserve someone who can be there for you when forums and community replies just aren’t cutting it.

Homelab Help Desk understands the power of decentralization, the joy of self-hosting, and the frustration of roadblocks.

Whether you’re a first-time builder, a seasoned tinkerer, or someone who simply can’t afford to wait for slow community support — we’re here to get you up and running, fast.

Talk to a Homelab Expert

Services

Pick a focused, fixed-price option or request a custom quote for larger projects.

Docker & App Deployments
Compose stacks, Portainer, service templating, automation using GitLab CI/CD, and monitoring integration.
Kubernetes support is available, we have an industry expert on-call.
Lab Troubleshooting & Recovery
Remote diagnostics, log analysis, Proxmox/CEPH triage, and step-by-step recovery recommendations. Fixed-price diagnostics available.
Dashboards & UX
Homarr/Organizr dashboard setup and customization so your services are easy to use and discover.
Networking & Firewalls
pfSense / opnSense installs, VPNs (WireGuard/Tailscale/NetBird), VLAN design, and port-forwarding guidance for secure remote access.
Proxmox & VM Management
Install, configure, and harden Proxmox clusters, VM templates, backups, and PBS integration.
Storage & NAS (TrueNAS / ZFS)
ZFS pool design, TrueNAS setup, snapshots, replication, and backup strategy.

How it works

Simple, predictable process so you know what to expect.

1. Tell Us
Use the contact form to share your issue, hardware, and logs. Attach export files if you have them.
2. We Diagnose
We perform a remote triage session and deliver a clear, fixed-price plan or hourly estimate.
3. We Fix or Teach
We implement the solution, document it, and optionally hand over training or a maintenance plan.

About the Owner

I’m Kai — a hands-on systems administrator and DevOps-focused engineer with years of home-lab and production-adjacent experience. I build and maintain Proxmox clusters, TrueNAS storage, and integrated stacks for privacy-focused users and small teams. My work emphasizes clear documentation, automation, and making systems manageable for humans.

  • Author of an automated Proxmox Ceph disaster recovery script
  • Author of Virtual Display Driver Wizard
  • Experienced with Proxmox, Ceph, ZFS/TrueNAS, Ansible, Docker, and pfSense/opnSense
  • Other projects & code: github.com/sofmerightgitlab.prplanit.com

Philosophy & Guarantees

I prioritize security, transparency, and teaching. Most work is delivered with clear handover documentation. For recurring management, signed agreements define SLAs and responsibilities.

Meet the Team

Real people, real help.

Our Vision & Roadmap

We want to make self-hosting accessible to everyone. Skill shouldn’t be a barrier—if you’re curious, you should be able to run your own services with confidence.

Big platforms keep pushing invasive data collection and one-sided terms. We exist to be the human, privacy-first alternative: personal setups, clear explanations, and support that treats every customer like a member of our self-hosting family.

We plan to grow responsibly—building a team with diverse skillsets so we can offer faster, broader, and more competitive services. As we scale, we’ll pay proper wages, provide benefits, and set a standard for healthy, respectful workplaces.

We’re not chasing competitors; we’re chasing craft. Every engagement improves our playbooks, automation, and customer experience—so your lab is simpler, safer, and more fun to use.

Phase 1: Access & Onboarding

Fixed-price diagnostics, starter builds, easy dashboards, and plain-English docs.

Phase 2: Reliability & Care

Managed update plans, backups/monitoring by default, and recovery playbooks.

Phase 3: Team & Scale

Hire specialists (storage, networking, media), expand support windows, publish open templates.

Community

Workshops, guides, and local initiatives so more people can self-host with confidence.